With a unique solution that is multi-tenanted and built for the cloud, AVA Technical Services are now able to discover, manage, control and protect the data of multiple schools with ease.
Running on servers, laptops and workstations, with backup selections profiled from the management console, Redstor provides rapid and granular restore for Office 365 and SaaS applications.
Damian said: “In the past if we had to get data back, it would have meant going out onsite, finding the tapes, digging through them, and putting in the right one. Thankfully we don’t have that any more.”
Deployed and configured in 15 minutes, Redstor has made data management tasks smaller and simpler for the schools that Stockport Council provide with IT support.
As well as delivering reliable backup and recovery, Redstor offers archiving, disaster recovery and global search. Damian said: “The schools save loads of management time because they no longer have to think about backups any more. We took responsibility. It is a new service that we provide centrally. We manage the console. We make sure everything is backing up at night and nothing is going over quota. We get reports and know it has been successful.”
Redstor’s clients have 24/7 access to a support team that draws on 20 years’ knowledge and experience within the storage and backup industry.
If AVA Technical Services ever need support, Damian has the reassurance that he and his colleagues are speaking to an organisation that is both the technology vendor and infrastructure owner. Redstor also feeds all input directly into software development. That’s why the software is constantly improving in the way clients desire.
Damian said: “We use Redstor’s technical guys to develop the services and products that we offer. As a general rule, though, we do not have issues. I cannot remember the last time we rang the Redstor support desk for help.”